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Solved WPTouch Pro plugin error

Discussion in 'Basic Support Forum' started by Mike Williams, Mar 16, 2018.

  1. Mike Williams

    Mike Williams New Member

    I just installed this plugin WPTouch Pro to use with my Divi Ultimate site. When I try to customize the plugin following it's directions I get this message. Can you fix this coding error?


    Fatal error: Uncaught Error: Class 'ET_Divi_Range_Option' not found in /home/udlirn26/public_html/wp-content/plugins/Divi-Ultimate-Plugin/divi-ultimate-plugin.php:572 Stack trace: #0 /home/udlirn26/public_html/wp-includes/class-wp-hook.php(286): divi_ultimate_plugin_customizer_settings(Object(WP_Customize_Manager)) #1 /home/udlirn26/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/udlirn26/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/udlirn26/public_html/wp-includes/class-wp-customize-manager.php(926): do_action('customize_regis...', Object(WP_Customize_Manager)) #4 /home/udlirn26/public_html/wp-includes/class-wp-hook.php(286): WP_Customize_Manager->wp_loaded('') #5 /home/udlirn26/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/udlirn26/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #7 /home/udlirn26/public_html/wp-settings.php(471): do_action('wp_loaded') #8 /home/udlirn26/public_htm in /home/udlirn26/public_html/wp-content/plugins/Divi-Ultimate-Plugin/divi-ultimate-plugin.php on line 572
     
    #1 Mike Williams, Mar 16, 2018
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Custom Divi Builder header on desktop + default slide in / fullscreen menu on mobile:Learn More
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Hi there. Try to re-install the attached plugin. We made some changes to fix the error.

    Next time if you have any questions regarding our child theme, kindly post it at our support forum: https://divi.help/forums/basic-support-forum.52/
     

    Attached Files:

    #2 Divi.Help Pro Support, Mar 16, 2018
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