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Your Save Has Failed

Discussion in 'Free Divi Community Forum' started by haris001, Mar 2, 2021.

  1. haris001

    haris001 New Member

    An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.

    Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

    Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.
     
    Alec Garcia likes this.
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  2. Alec Garcia

    Alec Garcia New Member

    I am having the same issue. It seems that it is ModSecurity that is blocking the update requests. However I do not know how to fix the issue. I am getting 5 different blocks when I try to save. See below.

    Rule ID: 941100: XSS Attack Detected via libinjection
    Request: POST /wp-admin/admin-ajax.php
    Action Description: Warning.
    Justification: Operator GE matched 5 at TX:inbound_anomaly_score.

    Rule ID: 941110: XSS Filter - Category 1: Script Tag Vector
    Request: POST /wp-admin/admin-ajax.php
    Action Description: Access denied with code 403 (phase 2).
    Justification: Operator GE matched 5 at TX:anomaly_score.

    Rule ID: 941160: NoScript XSS InjectionChecker: HTML Injection
    Request: POST /wp-admin/admin-ajax.php
    Action Description: Warning.
    Justification: Pattern match "
    Code:
    (?i:(?:<\\w[\\s\\S]*[\\s\\/]|['\"](?:[\\s\\S]*[\\s\\/])?)(?:on(?:d(?:e(?:vice(?:(?:orienta|mo)tion|proximity|found|light)|livery(?:success|error)|activate)|r(?:ag(?:e(?:n(?:ter|d)|xit)|(?:gestur|leav)e|start|drop|over)|op)|i(?:s(?:c(?:hargingtimechange ...
    " at ARGS:modules.

    Rule ID: 949110: Inbound Anomaly Score Exceeded (Total Score: 15)
    Request: POST /wp-admin/admin-ajax.php
    Action Description: Warning.
    Justification: Pattern match "(?i)[^>]*>[\\s\\S]*?" at ARGS:modules.

    Rule ID: 980130:
    SecRule TX:INBOUND_ANOMALY_SCORE "@ge %{tx.inbound_anomaly_score_threshold}" \
    "id:980130,\
    phase:5,\
    pass,\
    t:none,\
    log,\
    noauditlog,\
    msg:'Inbound Anomaly Score Exceeded (Total Inbound Score: %{TX.INBOUND_ANOMALY_SCORE} - SQLI=%{tx.sql_injection_score},XSS=%{tx.xss_score},RFI=%{tx.rfi_score},LFI=%{tx.lfi_score},RCE=%{tx.rce_score},PHPI=%{tx.php_injection_score},HTTP=%{tx.http_violation_score},SESS=%{tx.session_fixation_score}): individual paranoia level scores: %{TX.ANOMALY_SCORE_PL1}, %{TX.ANOMALY_SCORE_PL2}, %{TX.ANOMALY_SCORE_PL3}, %{TX.ANOMALY_SCORE_PL4}',\
    tag:'event-correlation',\
    ver:'OWASP_CRS/3.3.0'"
    Request: POST /wp-admin/admin-ajax.php
    Action Description: Warning.
    Justification: detected XSS using libinjection.
     
  3. Alec Garcia

    Alec Garcia New Member

    It also seems that there are a lot of errors on the Edit with Divi Page.
     

    Attached Files:

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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    For this type of issue, you should refer official Divi support about it: https://www.elegantthemes.com/members-area/help/

    But what you may do is to update Divi & Wordpress to the latest version & clear your cache & see if it works.

    If still not working, you may enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    And make sure that Divi server requirements are met: WP Admin > Divi > Support Center > System Status

    If all the above are not working, then it's a server configuration issue, which you may refer official Divi support about it.
    Those errors can be ignored, as it's about the .map file, which are not related to the display of your website.
     
  5. Alec Garcia

    Alec Garcia New Member

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