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Can't get DIVI editor to load

Discussion in 'Free Divi Community Forum' started by Charlene Richardson, Sep 1, 2020.

  1. Charlene Richardson

    Charlene Richardson New Member

    I installed the theme a day or two ago and bought a license. But after I installed the API key as requested (timing might not be related) I can't open the DIVI Builder on my pages. I can only open the WP Editor.

    Any suggestions?
    Thanks,
    Charlene
     
    #1 Charlene Richardson, Sep 1, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    For this type of issue, it's best for you to refer official Divi support about it: https://www.elegantthemes.com/members-area/account/

    But API key doesn't prevent you from editing in Divi Builder. You may also check if this helps: https://divi.help/threads/missing-divi-backend-builder-wordpress-5-0.1544/
     
    #2 Divi.Help, Sep 4, 2020
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