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Unusual behavior on phones

Discussion in 'Free Divi Community Forum' started by shori, Jan 9, 2019.

  1. shori

    shori New Member

    I have created a page that works well on all device formats if I type in the url. However, if I copy and paste the link on a phone all photos are missing, and the click button is inactivated. (It appears normal and proper when I preview it in different device formats.)

    I have tried several approaches to test this -- sending the url in a message, clicking on a hyperlink in document, etc. All seem to have the same issue. The only thing that works is to type it in manually.

    Any thoughts, or ideas?

    Thanks!
     
    #1 shori, Jan 9, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Never heard of that before. If you have any cache plugin, try to disable it & see if it works.

    Another thing is this: https://divi.help/threads/page-breaks-css-on-refresh-help.1131/#post-3245

    Not sure if it helps though.
     
    #2 Divi.Help, Jan 9, 2019
  3. shori

    shori New Member

    Thanks for the response. To clarify: are you talking about a cache on my website, or my phone? I presume you mean on the website, but I'm not sure where to find it....
     
    #3 shori, Jan 9, 2019
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I mean cache plugin for Wordpress: WP Admin > Plugins

    If you have any cache plugin installed, try to disable it & see if it works.
     
    #4 Divi.Help, Jan 10, 2019
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